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Complaint PayTm.com product not delivered to me since one month

Complain ID : CCN035216   41  

Online Order Complaint Complaint Date: November 4, 2018
Modified date: November 5, 2018
Dear
Sir I am Sanjoy kumar mohanty a 75% disable person booked 7 kg surf from paytm on 19/10/2018 having order number 6323982940 but it is not deliver to me yet the when i ask to the delhivery courier (AWB Number 693357355416) they are telling it is lost but the paytm customer care not responding my mail they are telling it is not their responsibility so please help me i am a poor handy-capped person
Complaint Against / To: paytm mall

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