Complaint against NOKIA HMD Global - Refund Order ID: #2447

Complain ID : CCN031729   98   Complaint's Reply

Online Order Complaint Complaint Date: May 9, 2018
Dear Sir, This is Dheeraj Goyal from Faridabad. I have ordered one Nokia 6.1 mobile phone from HMD Global Nokia Phone site on 6th April 2018 with Order ID: #2447. The Phone price was 16,999 rupees which i have paid by my card at the time of Order. After that delhivery courier company (AWB No: 1685210017640) was unable to deliver it to me on time and i have cancel this order to nokia hmd global on 09 Apr 2018. so now from beginning to till date they are not refunding my money as i have requested so many times. i have contacted to HMD global nokia customer care again and again and mails to nokia again and again but they are not responding. they are not responding properly. Detailed shipment journey: https://www.delhivery.com/track/package/1685210017640 they are not ready to hear and not providing solution for it. Overall they are harassing too much. no one is helping. Request you to please help me and please resolve this case ASAP. I need my money back (16,999 rupees). Thanks & Regards, Dheeraj Goyal M: 9560293855
Complaint Against / To: NOKIA HMD GLOBAL

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