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PAYTM NOT RESPOND AS I DONT NEED PRODUCT AND PAYTM IS NOT ATTENDING

Complain ID : CCN029404   24  

Online Order Complaint Complaint Date: November 7, 2017
Dear SIR /MAM,


I had purchased the 2 LED TV(VU COMPANY) from PAYTM, but there was some issues at paytm end regarding this purchase.

Pl note the order/complaint details for your reference(PAYTM).

Order No:- 3856597203( for 2 no. of VU LED TVs)
Placed on:- 22 sep,2017
Expected dat of delivery:-26 sep,2017
Payment was done in advance :- RS 67400/-(Credit card payment)

after few days I received a massage of cancellation for 32 inch LED from Vendor and for other 50 inch LED no information of delievery was provided. I was in continuous chase of you for 50 inch LED TV and no response was there from your side. hence I tried to cancel the full order but it was also not possible as message was appearing of temporarily not possible. and after that my family received the other 50inch LED tv after 10 days of expected delivery time.

I want to cancel this full order and need my amount refunded back at earliest ,as I have to pay interest even for this payment to bank .


Seeking the help from your side.

thanks/best regards,

Yashasvi Gulati
Complaint Against / To: PAYTM

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