Complaint against Flipkart for selling Faulty product
Complain ID : CCN047816 31
Online Order Complaint
Complaint Date: September 7, 2020
- State : Maharashtra
- City : Kalyan-Dombivali
- Address: 9/31, Rohe Manzil, Near Dave Rice Mill, Gafur Don Chowk, Ghass Bazar, Kalyan (W)
"Flipkart" becomes "Fraudkart" after COVID19.
I paid extra 1700 Rs as flipkart deducted from my old exchange mobile only for one smallest dent. So i paid total 21149 Rs.
I purchased this product a week ago. I got November 2019 product in August 2020. Is it not weird?
"Major Issues"
I got Refurbished product. I varified it in service center. After full payment for new product, flipkart gave me refurbished or used product.
"The break of the Indian Protocol"
UC Browser, Halo & Some Chinese Apps already installed in this product as I turned on device.
"Fraud Registration"
As I checked my IMEI no. on imei.info, I found that my device is registered as 6GB RAM,64GB Inbuilt but flipkart sold me this product as 8GB RAM,128GB Inbuilt
I also checked IMEI SV no. normally its 01 in any new device. But in my device its 32. The 32 shows the number of time softwere runs on it. It is only done on used or refurbished product
"Other Critical Issues"
Battery drain fastly
Mobile heating issue
Some time back botton not worked
Mobile got hanged a lot time & 3 restart automatically
Lagging issue.
After using since 11 days and doing all research its finally proved that flipkart doing fraud with costumer for busines.
Three times Technician came from Jeeves service to test my mobile. & Out 3, two the the fault arises Infront of technician but seller rejected my replacement request.
They sold me almost 1 year old used product and they don't want to replace it.
"WHAT I WANT"
As I paid full payment for new product, I want new product only. Not a used, refurbished or old product.
"WHAT I EXPECT FROM YOU"
I expect only one thing from you to support me to take my rights back.
Your step for this save me and others customer from being fool.
I paid extra 1700 Rs as flipkart deducted from my old exchange mobile only for one smallest dent. So i paid total 21149 Rs.
I purchased this product a week ago. I got November 2019 product in August 2020. Is it not weird?
"Major Issues"
I got Refurbished product. I varified it in service center. After full payment for new product, flipkart gave me refurbished or used product.
"The break of the Indian Protocol"
UC Browser, Halo & Some Chinese Apps already installed in this product as I turned on device.
"Fraud Registration"
As I checked my IMEI no. on imei.info, I found that my device is registered as 6GB RAM,64GB Inbuilt but flipkart sold me this product as 8GB RAM,128GB Inbuilt
I also checked IMEI SV no. normally its 01 in any new device. But in my device its 32. The 32 shows the number of time softwere runs on it. It is only done on used or refurbished product
"Other Critical Issues"
Battery drain fastly
Mobile heating issue
Some time back botton not worked
Mobile got hanged a lot time & 3 restart automatically
Lagging issue.
After using since 11 days and doing all research its finally proved that flipkart doing fraud with costumer for busines.
Three times Technician came from Jeeves service to test my mobile. & Out 3, two the the fault arises Infront of technician but seller rejected my replacement request.
They sold me almost 1 year old used product and they don't want to replace it.
"WHAT I WANT"
As I paid full payment for new product, I want new product only. Not a used, refurbished or old product.
"WHAT I EXPECT FROM YOU"
I expect only one thing from you to support me to take my rights back.
Your step for this save me and others customer from being fool.
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