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Complain clothsnew.com received order different from what I had placed and want my money back

Complain ID : CCN030666   40   Complaint's Reply

Online Order Complaint Complaint Date: February 16, 2018
Modified date: March 5, 2018
I have ordered one lehenga and one saree from Clothsnew.com online shoping site order details are Order #26611 (February 8, 2018). but I received both lehengas and those are different from what shown on site. As i Check my Order and I found it is not what I have ordered I mailed on mail ID given on there site but till date there is not any response from the company. I have also massaged on there facebook page but they have not contacted me till date.So as the company is not responding please be needful for my request for getting my money refunded
Complaint Against / To: clothsnew.com

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.