No refund /no delivery of product

Complain ID : CCN046227   44  

Online Fraud Complaint Complaint Date: July 3, 2020
  • State :  Gujarat
  • City :  Vadodara
  • Address: E-804, Narayan Aura, Sun Pharma Road , Near BH Motors, Atladra
I have taken online subscription of “Runners World UK “ from site www.bookstok.com on 16th June 2019, they committed to start subscription from October 2019 onwards,
But even after sending many reminders, they were unable to deliver single magazine till January 2020 W.R.T full year subscription in my home address at Atladra Vadodara Gujarat India, than I requested them to refund my online transfer payment of INR 9780/- on Jan 2020, but till today they have not refunded any money after sending many reminders again and again, request you to please take action on online magazine site http://www.bookstok.com/ so that they cannot do online fraud with others and help me to refund my online transfer payment from them FYI, it was transferred through my HDFC Bank credit card 5522 6050 0160 1750.
Bookstok Mumbai India address is as under:
Bookstok Media Pvt. Ltd.
Shop No. 14, Ground Floor,
Evershine Mall, Mind Space,
Chincholi Link Road, Malad (west),
Mumbai 400064 (India)
www.bookstok.com
Their customer care number : +91 9594 9999 86

My address is as under:
Nitin Varshney
E804, Narayan Aura, Sun Pharma Road
Atladra Vadodara
Gujarat - 390012
+91 8140980160
Complaint Against / To: www.bookstok.com

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