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Money paytm not refunded transaction was failed but money deducted from my account

Complain ID : CCN026068   44  

Online Fraud Complaint Complaint Date: February 9, 2017
Modified date: February 9, 2017
my transaction was failed but money deducted from my account, its 11 days passed still they didn't give my money back, no one take care on it, they are not replying..
Complaint Against / To: paytm

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