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incompetent technician from usha fans

Complain ID : CCN016118   34  

Online Fraud Complaint Complaint Date: February 22, 2016
fan was not working,technician came but 1st day he didnt bring the right part(the coil), 2nd day he came but couldn't fit the part which he had brought so he took the fan to his office.after that there was no call from him about what happened to the part. we had to call him multiple times and he kept delaying. atlast we told him to bring back the fan he took. but still he kept stalling.till now we havent got the fan back.what should we do now ?

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.