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DELIVERY OF WRONG ITEM COMPALINT AGAINST JABONG.COM

Complain ID : CCN037783   52  

Online Fraud Complaint Complaint Date: March 6, 2019
Modified date: May 25, 2019
I have ordered a pair of Jeans showing Pack of 2 multiple low midrise jeans (Value Pack)from Jabong.com. They delivered only one Jeans pant instead of a pair of jeans which i have ordered. i repeatedly called them for correspondance of the ordered item and for delivering the missing component. They put deaf ear to my complaint despite so many attempts for the another jeans pant or exchanging the item with the pair of jeans which i have ordered.
Complaint Against / To: JABONG.COM

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.