Delivery of wrong & duplicate products

Complain ID : CCN020691   51  

Online Fraud Complaint Complaint Date: June 28, 2016
  • State :  Maharashtra
  • City :  Thane
  • Address: B/9, New Nalanda CHSL,Shivsena Gali,Bhayander West
My name is Vaibhav Kanadia and I stay in Bhayandar West, Thane-401101.
My order id : STL168369& Order date: 11/06/2016 & Order Amount : Rs 599 & Invoice No: JWH000493420, according to which a Sony headphone and a MI powerbank 10400 was to be delivered and what I received is a duplicate JBL headphone with a defective MI powerbank. Kindly refund my amount as soon as possible

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.