Delivered wrong product & denied to refund my noney

Complain ID : CCN052508   37  

Online Fraud Complaint Complaint Date: May 27, 2021
I had order a saree & they send totally different saree & than denied to refund my money.
Their shop link is https://instagram.com/lehenga_bazaar?utm_medium=copy_link
Complaint Against / To: Lehenga bazar

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.