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Complaint regarding wrong credit in unknown account from my account

Complain ID : CCN051701   83  

Online Fraud Complaint Complaint Date: March 30, 2021
Phonepay App transferred money in wrong account on inspecting we found same mobile number and same UPI is alloted to two different persons with different bank accounts. We have initiated a transaction to one UPI ID and got message of its successful transfer but our intended receiver did not get the credit from 27 march 2020 but in transaction details its showing some other person name. And phonepay is not supporting against this fraud.
Complaint Against / To: PHONEPAY + UPI FRAUD

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