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complaint for fraud by voltas india

Complain ID : CCN018473   66   Complaint's Reply

Online Fraud Complaint Complaint Date: May 18, 2016
Modified date: May 18, 2016
i bought voltas AC on 24.02.2016, after working for 15-0 days, it stopped working, i lodgged complaint on 18.04.2016 and till date the problem remains unsolved, they are continously ignoring me and their frivolous attitude shows their unwillingness to solve my problem. please help me, half of the summers are gone and my brand new AC doesn't work. i have record of the sms i send them since 18.04.2016 and they only called back once. kindly look into the matter.

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    voltas

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    Dear Annapurna

    We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

    Regards,
    Voltas Online Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.