Complaint against Daikin AC not working from last 2 weeks

Complain ID : CCN023891   61   Complaint's Reply

Online Fraud Complaint Complaint Date: November 2, 2016
Modified date: November 3, 2016
  • State :  Maharashtra
  • City :  Virar
  • Address: 202 Shree Ganesh Kripa Apt, Narangi Bypass Road, Nr. Narangi Phatak, Virar, 401303
Hi,

My Daikin AC is not working from last 2 weeks, I have launch complain in customer service on 24 October, 2016 but till today non of the engineer from Daikin has visited my house.
Product: Daikin Ac 1 ton
Model: DTC35QRV16
Sr. No. 0009242
Purchase Date: 28 March 2016
Service Request No: BOM161100692

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    Daikin

    Complaint Against Daikin AC Not Working From Last 2 Weeks Virar by Daikin:

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    Dear Customer,

    Thanks for providing us your Complaint No. or . Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

    Thanks & regards,

    Customer care Team
    cs@daikinindia.com
    1800 102 9300 / 1800 22 9300

    Daikin

    Complaint Against Daikin AC Not Working From Last 2 Weeks Virar by Daikin:

    (5 of 5)

    Dear Customer,

    Thanks for providing us your Complaint Number. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

    Thanks & regards,

    Customer care Team
    cs@daikinindia.com
    1800 102 9300 / 1800 22 9300

    Daikin

    COMPLAINT AGAINST DAIKIN AC NOT WORKING FROM LAST 2 WEEKS VIRAR by Daikin:

    (5 of 5)

    Dear Customer,

    We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

    Thanks & regards,

    Customer care Team
    cs@daikinindia.com
    1800 102 9300 / 1800 22 9300

    kamal

    PCB not working in AC by kamal:

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    I own house in panipat near thermal power project assan and I have purchaged ac on 30th march 2017. we have daikin ac's installed in it. AC are not working for last one week and we complained the day we first got to know about the problem. Two people from daikin came and told us the PCB have to be replaced. Since then we have been trying to contact them through phone email but with no response and solution. My compaint number CHA1907201711331497. (Dear Customer, your service request is received vide ref. no. CHA1907201711331497.Your unique customer id is 11095384. Thank you, Daikin.)
    Thanks with regards
    Kamal
    8199939909
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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.