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Complaint about Instagram seller scam. Product not sent.

Complain ID : CCN030309   488   Complaint's Reply

Online Fraud Complaint Complaint Date: January 16, 2018
Modified date: January 23, 2018
  • State :  Maharashtra
  • City :  Thane
  • Address: B/204, Manas Residency, Ram Mandir Rd, Sainath Nagar, Kasarvadavali,Thane(W)
On 13th of January Brandvilla021(on Instagram) contact no:9743142956 asked me to make paytm payment in advance for a watch I wanted to buy. He asked me to transfer money via PayTm on 9066709297. I did. After that, I kept on asking him the dispatch details from which I could track my shipment, he began to ignore. Yesterday, he even blocked me on whatsapp and instagram and also switched off his cell phone. I know he is a fraud now. I request you to please look into the matter as soon as possible. As it is my hard earned money. Waiting for your reply. Thank you.
Complaint Against / To: @brandvilla021 on Instagram

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.