Complain about Excess Bill Dolphin-MTNL- Mumbai

Complain ID : CCN026735   61  

MTNL Complaint Complaint Date: March 28, 2017
Modified date: March 31, 2017
  • State :  Maharashtra
  • City :  Mumbai
  • Address: B-72 Kalpana, Mahalaxmi CHS, Andheri West, Mumbai-400058.
My Dolphin Mobile No: 9869463524 by MTNL- Mumbai. I am using this mobile number for the last 15years and obtained when GOVT Employees were offered this scheme as "Jeevan Saathi".
On Feb 2017 I received a bill for Rs421/- in which it shows SMS charges as 355.50.
It is very surprising that in entire my life I would have not sent SMS more than 50 or 100 in a span of 15 Years. In Feb month alone they shows SMS charges as 355.50 which is very shocking.I made a complaint to MTNL the freak SMS charges were charged on my mobile but there is no reply from them or any denial from them. I want a resolution for this complaint from MTNL office.
Complaint Against / To: Dolphin-MTNL- Mumbai

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.