ADSL and internate connection in the Modem - Not attending complaint

Complain ID : CCN026643   45  

MTNL Complaint Complaint Date: March 21, 2017
Modified date: March 22, 2017
  • State :  Delhi
  • City :  East Delhi
  • Address: Tapan Kumar Das 51-D, Pocket A-1, Mayur Vihar Phase - III Delhi - 110096 Telephone No. 22628058
Dear Sir,

My Internate connection in telephone No. 22628058 is not working from 17.03.2017. We are not getting ADSL and internate connection in the Modem. Despite repeated complaints, the line man of the area Shri Manik Chand is not attending to the complaint. He even told over phone on that the Modem may be defective, for which we got the Modem checked from MTNL office and they told that Modem is not defective. This is the habit of Shri Manik Chand to make the internate connection around Holi and Diwali, to fleece money from the telephone subscribers. This can be established from the complaint records of last few years.
Hoping for a quick redressal of the problem and appropriate action against the corrupt employee of MTNL.
Regards,

Tapan Kumar Das
51-D, Pocket A-1,
Mayur Vihar Phase - III
Delhi - 110096
Telephone No. 22628058
Complaint Against / To: Shri Manik Chand, Lines man

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