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YU MOBILE 38 days passed still my mobile is under repair and they need 20 more days

Complain ID : CCN026607   52  

Mobile Complaint Complaint Date: March 18, 2017
Modified date: March 20, 2017
  • State :  Jharkhand
  • City :  Ranchi
  • Address: Parastoli Doranda Ranchi Jharkhand
I submitted my mobile on 11 Feb 2017 and the status today, 16 march 2017 is that .. the service centre told that the repair centre send a faulty display and need more time to repair approx 20 more days. They have closed my previous job sheet also and made a new job sheet without my notice.
Service centre is blaming the repair centre and when I contacted customer care they are asking to contact the service centre none of them is helping out.I am not at all satisfied with your service because with 34 days you are not able to repair my mobile so I am filing a complain in consumerforum.gov.in
(docket no. 193593).I want the price of my mobile.Please give a resolution within 24 hours if it's possible.
Attaching my job sheet and purchase bill.
Regards
Sadiq Salim
contact no.. 7386303707
job sheet number-E060045-0217-27716964
registered number - 8404820150
Complaint Against / To: YU MOBILE

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