Service center unable to repair, Fingerprint sensor not working in my Moto G plus 4th gen mobile

Complain ID : CCN028084   58  

Mobile Complaint Complaint Date: July 29, 2017
Modified date: July 30, 2017
  • State :  West Bengal
  • City :  Asansol
  • Address: Vill-Patal, Po Samdi, Dist-paschim Bardhaman
Fingerprint sensor not working in my Moto G plus 4th gen mobile, si I contact the service center in asansol. They said you have to keep the mobile 15 days then only repair can be done. This is merely not possible. How come such a branded company mobile's service center people can do this? This is Just negligence of the support peoples. attached the job sheet.
Complaint Against / To: Motorola

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.