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Coolpad service issue with finger sensor and touch screen. Mobile is in warranty

Complain ID : CCN026150   44  

Mobile Complaint Complaint Date: February 15, 2017
Modified date: February 15, 2017
  • State :  West Bengal
  • City :  Kolkata
  • Address: Flat E1 Block 4 ,airport Residency , Off Maharaja,nanda Kumar Rd Birati
I have coolpad Note 3 Lite. Its had a issue with finger sensor and touch screen. Mobile is in warranty . I have submitted my mobile to service center in kolkata baguhati on 14th jan 2017. Today 15th feb 2017 Still ask me to wait another 10 days.I have called them in every 7 days, they ask me to wait for next 7 days.

Job Sheet No JS17011400144. Very Pathetic service, To replace one part took more then a month which is in warranty, its very horrible service.

Amazon.in order number: 403-2183354-2230728
Serial Number: IMEI - 911498050668999
Complaint Against / To: Coolpad service center baguihati

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