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Samsung customer care parts rate and entry charges

Complain ID : CCN029357   36  

Mobile Complaint Complaint Date: November 4, 2017
Modified date: November 23, 2017
My number 9697513034. Sir, in my Samsung mobile my charging jack is U/S I have gone towards Samsung customer care centre but the entry rate is Rs.180 . And it's parts rate is high it was near about Rs.4000.
Please decrease the amount of parts changing.
Now a days normally the mobile are available in Rs.3000 so there is no benefit while changing the parts.
Being a Samsung customer this is my request please decrease amount of parts. Thank you..
Complaint Against / To: Samsung customer care

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