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Phone is being repaired twice within 20 days of purchase

Complain ID : CCN033161   41  

Mobile Complaint Complaint Date: August 12, 2018
  • State :  Haryana
  • City :  Gurgaon
  • Address: WAPCOS LIMITED Plot Numner 76/c Institutional Area Sector 18 Gurga
I have bought Oneplus6 on 17th July 2018 after exchanging my oneplus 3T . Sir on 3rd july while i put my phone charger i noticed it wasn't charging then i rebboted my phone it started charging then on 6th july while i was charging my phone i noticed the blue light which is on while we charge the was changing to red then blue than red and like this it happened.On 7th i went to service center at MGF mall Gurgaon they repaired my phone and said this problem won't be repeated but on 8th this thing happened again .On 9th i first raised the issue online since i m working i font have this much time to visit service center and moreover but anyway i went again to the service center and submitted the phone.
I have purchased this phone just 20 days ago why should i be using a phone which has been to a service center within just 20 days.I understand if this would have been a month old i could have understood that okay phone can not be replaced but it is just 20 days??

i have tried reaching them through mail /twitter and facebook. I was assured that a expert would get int ouch with me but its been more than 36 hours nobody contacted?

How can i be sure this problem won't be repeated again?
Complaint Against / To: one plus

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