Overheating, difficult to use & mobile cabinet cracked by service centre
Complain ID : CCN029446 40
Mobile Complaint
Complaint Date: November 10, 2017
Modified date: November 12, 2017
- State : Jharkhand
- City : Jamshedpur
- Address: M30/8, Telco Colony
This is to inform you I have submitted two times my mobile in service center against below mention ID.
• Track id 17070502110, job no: W117070502110, dt: 05.07.2017:
• Track id 17091901107, job no: W117091901107, dt: 19.09.2017:
In both times you have dismantled the mobile & attempted to repair. However, the problem did not resolved and a hairline crack developed in the back cover as image attached which were not present originally and that you are not accepting. I am surprised to experience such unprofessional and uncaring attitude for customer from company like SONY.
• Track id 17070502110, job no: W117070502110, dt: 05.07.2017:
• Track id 17091901107, job no: W117091901107, dt: 19.09.2017:
In both times you have dismantled the mobile & attempted to repair. However, the problem did not resolved and a hairline crack developed in the back cover as image attached which were not present originally and that you are not accepting. I am surprised to experience such unprofessional and uncaring attitude for customer from company like SONY.
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