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My 10or device cannot work but my problem is not solution many time contact 10or care but not resolv

Complain ID : CCN036083   30  

Mobile Complaint Complaint Date: December 16, 2018
Modified date: January 4, 2019
My 10or device cannot work but my problem is not solution many time contact 10or care but not resolve.my device is in wartenty.
Complaint Against / To: 10or

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.