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lifetime validity, I am Airtel customer since 15 years, suddenly company has changed its policy

Complain ID : CCN035723   42  

Mobile Complaint Complaint Date: November 28, 2018
Modified date: January 4, 2019
I am Airtel customer since 15 years, suddenly company has changed its policy and has curtailed lifetime validity to plan based validity. This is highly unethical, I purchased an Airtel sim and recharge it for Rs 999.00 for converting it for life time and now they have changed their stand this should not be allowed. Airtel should be published for this cheating and our lifetime validity must be restored.
Complaint Against / To: airtel

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