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BALANCE DEDUCTION

Complain ID : CCN019562   24   Complaint's Reply

Mobile Complaint Complaint Date: May 30, 2016
An extra sms service is activated on my AIRCEL postpaid no. 9716243637 without my information and balance is deducted for that service at Rs 2/day.and when i call to customer care no any compaint was taken.this service is active upto more than 1 month.

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    Aircel

    by Aircel:

    (5 of 5)

    Dear Customer,


    We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:


    Date & Time of deduction:
    Amount Deducted:


    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

    Thanks and Regards
    Aircel Social Media Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.