Regarding cancellation of order due to their technical problem

Complain ID : CCN016780   22  

Mobile App Complaint Complaint Date: March 27, 2016
I got an promo code from Amazon.com for which I purchased moto g turbo white colour with discount of ruppes 7500/- for 12000/- the original cost of the phone. Later on the company amazon.in cancelled the order due to there technical problem.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.