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not refunding amount online recharge by Tata Docomo

Complain ID : CCN016775   24  

Mobile App Complaint Complaint Date: March 27, 2016
Modified date: March 28, 2016
  • State :  Maharashtra
  • City :  Panvel
  • Address: A-306 A Wing Plot Nos 42, Panchnand Papdichpada
i had done online recharge 191rs on 29/02/2016 amount deducted from my account i had not receives any balance and my amount 2 time i had given bank mini-statement every time they told me new story within 48hrs you will get balance till today no balance was refund to me.
please help me to solve this problem. my mobil nos 8087194721

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