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Refund my money for REDMI 2 4G 8GB mobile order from snapdeal.com

Complain ID : CCN022399   49   Complaint's Reply

Mobile App Complaint Complaint Date: September 7, 2016
Modified date: September 9, 2016
i am Akhil , am received my order dated 20-07-2016 (noon).
My order item code :-BD1905472, PRODUCT NAME:- REDMI 2 4G 8GB WHITE , QTY.:- 1, VALUE:- 5999, ORDER NO :- 14254333336, SUBORDER NO.17807066896.

But , i am received from your packet old or defective product, this prodeuct hanging problem, display blinking , networking problem, speaker problem, so I need my product perfect condition.

Regards
Akhil
mobile:- +91 981186349

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    Snapdeal

    by Snapdeal:

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    Dear Akhil,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.