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No Response From Buyer Side

Complain ID : CCN016722   24   Complaint's Reply

Mobile App Complaint Complaint Date: March 25, 2016
I have purchase a Micromax cnavas spark mobile from Snap Deal on 11/03/2016, this phone does not work properly their battery & sensor not working , i call to snapdeal but not any response , so please helme what i do ??????????????????

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    Snapdeal

    by Snapdeal:

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    Dear Customer,

    We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

    Regards,
    Team Snapdeal

    Snapdeal

    by Snapdeal:

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    Dear Customer,

    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.