Money not processing from one day and not redeemong

Complain ID : CCN038802   38  

Mobile App Complaint Complaint Date: May 20, 2019
Loco app is showing one sentence from one day and now its second day it is not giving money that i won in their app

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.