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DEFECTIVE PIECE OF LENOVO ZUK Z1 LENOVO SERIVICE CENTRE GHATKOPAR MUMBAI

Complain ID : CCN021175   27   Complaint's Reply

Mobile App Complaint Complaint Date: July 19, 2016
Modified date: July 20, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Saurashtra Hostel,opp Akabar Allyaz Furniture, 17A Cawasji Patel Street , Fort 400001
SIR, i have bought lenovo zuk z1 as on 21st may 2015. after 20 days i found issue with my mobile charger .So i applied for the replacement of the defective charger and i handed over the same TO "(TECHTRONIX TECHNOLOGIES) LENOVO SERIVICE CENTRE-GHATKOPAR-MUMBAI" on 23 june 2016. they promised me to replace my charger within a week but when i went to the centre they told me to comeback after a week. The same thing happened twice in a row. Still they are not providing a solid answer that when my charger will be replaced. 1 Month passes from the dat submission of my charger and it has unique charger i cant access my cellphone.Due to this indefinite delay it has caused emotional and physical distress So i humbly request you to take the necessary action. vishal

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    Mamiya Nandi

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.