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Complain IBR Apple Support for iphone is over heated

Complain ID : CCN024089   42  

Mobile App Complaint Complaint Date: November 7, 2016
Modified date: November 7, 2016
  • State :  Delhi
  • City :  South Delhi
  • Address: Plot No. 9 A, Meethapur Ext., School Road, Opp. TVS Service Centre, Badarpur, New Delhi (110044)
My phone is Over heated. Due to overheating problem, my phone is fall down the ground last month, after that my phone has multiple cracked on i phone's screen. Device never gives me any type of message due to overheating. Some times my i phone 6S display has been gone and hanged. when i am on call and Internet surfing heating problem is too high. To shortout this problem i went to apple service center, they told me this is software updated problem and updated the software and tell me now! my problem has been solved. But my phone's heating Problem as it is. Then i called your IBR Apple Support, they tell me follow the instructions, i follow it, but my problem as it is.
Then today i called IBR Customer Care they are telling me same process to follow. Case No. 100049651429. They are not giving me proper Solution of my problem.

Its may blast or skin may burn.

Thank you


Hemant Singh
I phone 6S
Serial No: F17RN2U6GRY7
IMEI : 355763079184887
Complaint Against / To: Apple India

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