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Complain against Reliance GIO 4G sim from Lokplus LYF WIND-4 TOUCHSCREEN U/S

Complain ID : CCN020540   44   Complaint's Reply

Mobile App Complaint Complaint Date: June 20, 2016
Modified date: June 20, 2016
I had purchased a LYF WIND-4 NEW HANDSET WITH Reliance GIO 4G sim on 13 Jun 2016 from Lokplus, Rajeev Plaza, Gwalior. After 5 days of submitting the documents the Sim was not activated & the touchscreen of the Handset got hanged without a single call & the battery backup is also very bad as expected from 4000mah battery. When the handset given to the service center, he is not replacing the handset rather repaired the handset but I want a new one as it is not used for a single time & got hanged.
From, Santosh

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.