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Complaint Wrost Customer Service of Snapdeal.com refund money

Complain ID : CCN019167   35   Complaint's Reply

Mobile App Complaint Complaint Date: May 25, 2016
Modified date: May 26, 2016
Dear Sir, kindly request you to please help me to refund my money in my bank account from snapdeal company. i bought a lava iris 8GB white mobile online from snapdeal company and delivery date is 12/05/2015 but due to some reason i send a return request on 12/05/2015 but yet no action is taken from the company so please send a snapdeal company courier boy to collect product from me and refund my money as soon as possible ..

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    Dear Customer,

    Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.

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    Dear Customer,

    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.