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Loan Complaint FAILURE TO HONOUR COMMITMENTS BY BAJAJ FINANCE

Complain ID : CCN025642   66  

Loans Complaints Complaint Date: January 20, 2017
Modified date: January 20, 2017
Dear Sir,

I took a business loan from Bajaj Finserve vied Loan account no 402PSB20803266 disbursed on 23rd March 2016.

I applied for Fore Closure letter in Bajaj Finserve for the closing of complete Loan.But Bjajaj Finserve Company issued the Fore Closure letter along with 4% Fore Closing Charges with service tax.


Because when Itook the loan it is clearly told by your executive that there is no Foreclosure charge will be applicable .

Bajaj Fin-serve apply the fore closer charges policy after June 2016 but my loan disbursal date is 23rd March 2016.

We sent mail regarding this matter to Baja We Care & The complaint No Of Bajaj We care is – SRN08349133/ SRN08385833/SRN08386262

I spoke to the Loan sanctioning manager also regarding the same and he is saying its company policy and he cannot do anything. They are forcing me to pay the foreclosure charges.

Bajaj Finserve revised this foreclosure policy in June 2016. There is no information from the Bajaj Finserve company regarding the change of Foreclosure policy to us.

Now I want to close the loan but Bajaj Finserve impose us the fore closer charges which is totally illegal & charge very high rate of interest.

Due to delay in foreclosure I am facing very heavy financial loss on per day bases.

We request to bajaj Finserve for the Fore Closure Letter from last one month but Bajaj Finserve linger on this matter.

We request to your goodselve please take appropriate action regarding this matter because :-

When these Non Banking Financial institutes issue the loans or other services to the customer at that time these companies commits so many promises but after that they change their attitude too much and harass the customer . Even these companies change their policies and impose these new policies on the old customers also without getting the permission and information.

I request to you please look into this matter on a very serious note and take the corrective action against this complaint so that in future these companies cannot harass the customer .



Complaint Against / To: BAJAJ FINANCE

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