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Regarding non responsive service from ASUS

Complain ID : CCN027836   44  

Laptop Complaint Complaint Date: July 8, 2017
  • State :  Uttar Pradesh
  • City :  Ghaziabad
  • Address: B-3, 203 Bharat City,indraprastha Awas Yojna,teela Mod,ghaziabad-201102

Sir,
I(deepanker) have purchased a ASUS LA[TOP gl552vw-cn430t with serial no.-gan0cv06b222415 on 24 february 2017. I am having issue with activation of windows and my system keeps on restarting again and again . I registered a complaint on 30th june 2017(friday) with complaint no.-a1706198591 regarding the same issue, they assured me to resolve my problem in two working days but no one came for on site servicing.
Even the asus helpline no. Keep my phone on hold for calling the service centre and did not come back. this same thing happened three times continuously.
After complaining so many times to the service centre, i got lot of complaint no's only and they just keep on revolving the matter for the next day , which have not come yet.due to which my work is suffering a lot.
kindly resolve the matter as soon as possible.
Complaint Against / To: ASUS SERVICES

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