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Defective Lenovo Laptop

Complain ID : CCN014103   27   Complaint's Reply

Laptop Complaint Complaint Date: November 2, 2015
Modified date: November 2, 2015
  • State :  Delhi
  • City :  New Delhi
  • Address: 22B, Budh Vihar, Munirka, New Delhi-110067

Sharmistha Mallick


22B, Budh Vihar, Munirka, New Delhi-10067


Lenovo U41-70 SERIES SERIAL NO R90GDSKZ DATE 18TH SEPTEMBER, 2015. INVOICE NO RH0985/2015-16.


PRICE RS 49000/-, warranty period 1 year, Shop Name-SSDN TECHNOSOLUTIONS, NEHRU PLACE, NEW DELHI


I could not use this laptop even for an hour, it has been one and half month now that I bought this laptop. Despite of lodging the complaint several times (Complaint No-7007004899), the problem is not solved and the laptop is not switching on. the company assured me that technician will visit and solve the problem whcih never happened. my personal work and project have suffered because of this, for the past one and half month I was mentally tormented. Now I simply want my money with penalty from the company. whenever I am calling the company they are putting my call waiting for one hour without even replying back. if at all they pick up the phone, they were able to provide any solution to my problem.

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    Sharmistha Mallick

    Defective Lenovo Laptop by Sharmistha Mallick:

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    Sharmistha Mallick

    22B, Budh Vihar, Munirka, New Delhi-10067

    Mobile no: 8586959087

    Lenovo U41-70 SERIES SERIAL NO R90GDSKZ DATE 18TH SEPTEMBER, 2015. INVOICE NO RH0985/2015-16.

    PRICE RS 49000/-, warranty period 1 year.

    I could not use this laptop even for an hour, it has been one and half month now that I bought this laptop. Despite of lodging the complaint several times (Complaint No-7007004899), the problem is not solved and the laptop is not switching on. the company assured me that technician will visit and solve the problem whcih never happened. my personal work and project have suffered because of this, for the past one and half month I was mentally tormented. Now I simply want my money with penalty on the company. whenever I am calling the company they are putting my call waiting for one hour without even replying back. if at all they pick up the phone, they were able to provide any solution to my problem.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.