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Not refunded fare Despite failure of booking, fare was deducted from my a/c. After few days

Complain ID : CCN030785   69  

IRCTC Booking Complaint Complaint Date: February 22, 2018
Modified date: March 5, 2018
Despite failure of booking, fare was deducted from my a/c. After few days, status showing money refunded to zaakpay pg. But yet i have not got my money back.
Pls refund my money at the earliest.

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