IRCTC app failed transaction but zaakpay pggateway not refund

Complain ID : CCN032371   63  

IRCTC Booking Complaint Complaint Date: June 21, 2018
Modified date: July 4, 2018
Sir I have booked train ticket on IRCTC app on dt.4-6-18 my amount Rs 3051.80 was debited from my bank but my ticket was not generated.
IRCTC Tran.ID 100001295755814
Bank name-Zaakpay PG
State Bank Of India ref no. 107380058565IGADQSSIG5
Amount Rs.3051.80

I have not received my refund Please refund my amount.
zaakpay not refund my amt plz help
Complaint Against / To: zaakpay

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