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Complaint against MTNL internet activation delayed existing customer of MTNL pre-paid

Complain ID : CCN023477   33  

Internet Complaint Complaint Date: October 20, 2016
Modified date: October 25, 2016
  • State :  Delhi
  • City :  South Delhi
  • Address: 26/799,DDA Flat,Madangir,New Delhi
i am Betty Jacob,an existing customer of MTNL pre-paid sim card holder since July2016.My MTNL No -9013545825.The lack of MTNL outlet in our area for recharging ,i had recharged MTNL internet of 1GB data of 3G speed with amount 175/-on 11.09.16 through Net banking.(NET TXN:BILLDESK GYBK4744303149MTNLDEL).The internet provider,MTNL,did not activate the data till date or refunded to my bank account.i have emailed to the authority,but not yet responded.Pls help and take necessary action against the negligence of the company towards a customer like me.

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