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Change my advance rental unlimited data card plan by reliance

Complain ID : CCN021417   29   Complaint's Reply

Internet Complaint Complaint Date: July 29, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Gulmohar Chs B 703 Ranande Rd Dadar West
Sir,

Please refer trail mail for your reference
I have also complaint their Aaplleat authority and after so many reminders but there is no reply till date and their customer helpline numbers also not taking any complaint

This the total harassment from reliance

Kindly look into the matter and do the needful


Email send to reliance

My data card number is 9322764414

I have paid 12 months advance rental unlimited internet of rs. 6000 for above data card still 3 months are remaining. But i have received bill of rs. 643 before completion of 3 months which is shocking. When i spoke to your customer care they said your new plan is activated and you will get 5 gb data for rs 900 per month but earlier when your 4g service is convert from cdma to gsm they said you will get 25 gb cap and thereafter your speed will be down 144 kpbs for unlimited. Already i am bearing a loss of data card re chargeable lava device on top of that you have disconnected my advance rental plan.

This is harassment from your side and i am filing complaint against your service with appropriate authority, if you are not able to resolve this issue with immediate effect.

Regard s

Santosh patole
Contact 9892515813

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.