ASKING REFUND MONEY FOR POOR SERVICE AND WHICH I PAID EXTRA

Complain ID : CCN043340   70   Complaint's Reply

Internet Complaint Complaint Date: January 8, 2020
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: A-11,Ashatha Homes Bunglows,Nr KALHAR Exotica,Divine Road, Science City,SOLA AHMEDABAD-380060
HI,
I got Tikona connection in July 2019.I paid 2600Rs.I had credit of 195Rs.Their CSR person did mistake in writing my address.As per law I request to change my address they charged me 250Rs for shifting.I have office at same place more than 1 n half years.In this confusing I paid that money extra.So Now I have credit of 400RS which I am asking for refund but they not giving my money back.
I AM NOT ASKING ANY WAIVER from them I am asking my MONEY & discontinuation of my service.
I felt so many days mental stress because of it,It also effect my Business as well.I took some losses because of sudden interruption in TIKONA's internet service.
Please help. I want compensation (refund my money) and hefty fine on TIKONA. I am confident that there are many customers like me who r suffer because of tikona's crap service.
PLEASE HELP TO GET MY MONEY BACK.
Office Address-Karnavati K-9
B/455 opp. Nagarsheth no vando,Ghee Kanta, Ahmedabad- 380001 Gujarat
Complaint Against / To: TIKONA

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    ASKING REFUND MONEY FOR POOR SERVICE AND WHICH I PAID EXTRA by Tikonacare:

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    Dear Subscriber,

    Greetings from Tikona.

    We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.