Service not provide on time
Complain ID : CCN043257 31
Internet Complaint
Complaint Date: January 1, 2020
I registered complain on customer care of Airlink on date of 8th December, 2019.
Complain Topic: Someone remove my internet cable from switch so I didn't get internet access from my home. and I want to add my cable on that switch.
Airlink's Complain solution time is about 3 working days(24 hours).
after 3 days I try to make call for know status of my complaint but still status is 0. and everytime customer guys says "today it'll done or may be tomorrow."
in mean time I make visit of customer care office nearest place of my home but still I didn't get solution.
Complain Topic: Someone remove my internet cable from switch so I didn't get internet access from my home. and I want to add my cable on that switch.
Airlink's Complain solution time is about 3 working days(24 hours).
after 3 days I try to make call for know status of my complaint but still status is 0. and everytime customer guys says "today it'll done or may be tomorrow."
in mean time I make visit of customer care office nearest place of my home but still I didn't get solution.
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