Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Unfair practice & misguided against policy - PNB MetLife Insurance Company

Complain ID : CCN032591   44  

Insurance Complaint Complaint Date: July 7, 2018
Modified date: July 8, 2018
I wish to lodge my complaint against the misguide done by the company agent Ms. Jyoti/ Mr. Bharat Kumar (whereas multiple numbers & names have been mentioned in the policy documents). The Agent while doing the policy explained that the policy term is for 5 years which means the premium must be paid just for 5 years (I have proofs for the same). But when I visited the local branch office I came to knew that policy term is for 15 years i.e. premium must be paid for 15 years. Therefore, as I cant pay that much premium so I wish to discountinue the policy & my paid premium should be given back. Also the strict action should be taken against the agent & the respective company.

I have written proofs of policy explained by the agent.

Moreover, I complained to IRDA for the same but no solution to this.
Complaint Against / To: PNB MetLife Insurance Company

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.