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not repair device under insaurance

Complain ID : CCN024424   35   Complaint's Reply

Insurance Complaint Complaint Date: November 19, 2016
I have insured my phone Apple 5S from one assist under the plan total protection. now they are deny to repair my phone by any justify reason.and no proper response by seniors.
Complaint Against / To: OneAssist mobile insaurance

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    OneAssist

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    Dear Customer,
    Greeting from OneAssist...!

    We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330

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    Team OneAssist

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.