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Customer Care Service Provided By HI-TPA

Complain ID : CCN059347   33  

Insurance Complaint Complaint Date: August 31, 2022
Turnaround time for customer response is extremely high. Most of the time the customer care executives do not have the correct updates regarding the claim status for the patient. Even the online portal shows incorrect data. Also, your claim approvals take a lot of time (as compared to other TPAs) to get approved.

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