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Complaint for VOLTAS SPLIT AC From Kohinoor Televideo pvt.ltd. Mulund, Mumbai.

Complain ID : CCN031497   51   Complaint's Reply

Home Appliance Complaint Complaint Date: April 21, 2018
Modified date: May 15, 2018
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 166/5241,A WING,Kannamwar Nagar1,Vikhroli(E),Mumbai-400083.
I have purchased the Voltas Ac 1.5 Ton on 24th April 2017.From Kohinoor Televideo pvt.ltd. Mulund, Mumbai.
I have registered my first complaint in june 2017.regarding the of water problem with water leakage but till now i never received a call or any kind of contact from your executive or technician.After 2 month i again complaint to Voltas for same problem
the engineer came and told me that it could be a gas leakage issue or maybe the condenser,"I'm not here to check for the issues, another engineer will come an check and let you know about the issues and if you permit, He will take your system to the service center for repair".Another engineer came and said it was the gas leakage issue and nothing else and he took the system to the service center . there are 5 times water leakage problem. i have registered last complaint 20 april 2018 for same problem (water leakage )
I am really harassed and disappointed from voltas and its dealers. Need help in this regard want my problem fixed immediately

KAVITA
8828157948
MUMBAI.
Complaint Against / To: Voltas Limited

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    Voltas

    by Voltas:

    (5 of 5)

    Dear Kavita,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

    Regards,
    Voltas Online Team

    Voltas

    by Voltas:

    (5 of 5)

    Dear Kavita,

    We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
    Have a nice day.

    Regards,
    Voltas Online Team

    KAVITA PAKHARE

    Complaint Against Voltas ltd by KAVITA PAKHARE:

    (5 of 5)

    (Complaint ID : JGJN031497) I had filed a complaint against voltas today ...but the voltas service centre did not have any further assistance on my complaint..They didn't send anyone..I am really harassed and disappointed from voltas.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.