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Incomplete representation of Product facts.

Complain ID : CCN025816   36  

Home Appliance Complaint Complaint Date: January 30, 2017
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 1/301 Rutu Riverview Classic, Adharwadi Road,
Respected Team,
Reference to order no:
BEL001B0122207, BEL002B0122207, BEL003B0122207,BEL004B0122207 booked on 01 Sep 2016 and delivered on 06 Sep 2016.

On 11 Sep 2016 when all mention product was installed and started , had experienced a little airy noise at high speed which I had never noticed in my last 15 Yrs with Bajaj ceiling fans.

Have logged a complaint at call center about this issue on 12 Sep 2016 on same day Bajaj authorised person meet with me to solve this issue.

After inspection by Bajaj authorised technician, his comments yes there will be some noise as it is 4 Blade fan- Same words by his team leader.

In this issue I would say I have been Mis-Selled of this product without informing appropriate and correct information by Bajaj electricals mob application to client for sales of products. Which is very important for client to know all the info about product before any decision or product confirmation.

This case is clearly a miss-representation of product facts which supposed to be accepted by customer before payment.

Looks like bajaj electricals is here to fool customers with his rubbish products

Today it is more than 120 days no one is answering appropriately,
have return email to:

1) Mr. Anant M. Purandare
Executive Vice President & Chief Financial Officer
Email id: amp@bajajelectricals.com

2) Mr. Mangesh Patil
Vice President – Legal & Company Secretary &
(Compliance Officer)
Email Id: mangeshp@bajajelectricals.com

3) response@bajajelectricals.com

4) customercare@bajajelectricals.com

Have complaint and written email multiple times, but no any response only followups at my end.

Please help and do the needful urgently.
Complaint Against / To: Bajaj Electricals Ltd

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