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Refund of the cancelled tickets, purchased 5 tickets from Musafir.com

Complain ID : CCN025054   60  

Harassment Complaint Complaint Date: December 21, 2016
Modified date: December 21, 2016
We had purchased 5 tickets from Musafir.com from which we cancelled 3 tickets round trip from Delhi to Goa in Air Asia Airlines dated 20th October to 23th October 2016. The Air Asia airline refunded approx 15.5K to Musafir.com. And Musafir.com refunded only approx 4K to us giving some excuses. Inspite of calling them several times and putting mail to them they have not responded back to us. It has created a mental stress and harassment condition for us. They are just harassing their customers and making them suffer.
Complaint Against / To: Musafir.com

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